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Duty Manager in Kensington at Bespoke Hotels

Date Posted: 1/8/2019

Job Snapshot

Job Description

Duty Manager
Competitive Salary

A recently refurbished small secluded 24-bedroom boutique hotel located in the heart of the finest museum district in London.  With 24 individually designed rooms the hotel offers luxury and relaxation to its guests.

54 Queens Gate now has an exciting opportunity for a Duty Manager to join the team. You will be part of this very exciting chapter, as the Hotel re-opens after an amazing refurbishment.

The Duty Manger Role
We would expect the Duty Manager to be the first responder in the event of an emergency or any guest incident throughout the hotel, ensuring the incident is dealt with in an efficient manner. You would be expected to supervise all aspects of the front office operations and ensure the correct procedures are followed.

The successful candidate will drive the business forward, ensure the deliverance of high standards in service and assist the House Manager to deliver KPI's. You will work with higher management and HODs across the hotel to support efficient running of all departments.

This role requires you to adopt a security and safety conscious attitude, to ensure the safety of all guests and the hotel property. You must be able to happily resolve issues independently and have the ability to work alone. You will have excellent communication skills a working knowledge of Opera/Fidelio PMS is a strong advantage.

Requirements for the Night Manager Role

The ideal candidate must be courteous and focused on providing a consistently high standard of customer service, along with the ability to multi-task. You would have previously worked in a branded hotel, have a good understanding of brand standards delivery and have been employed in a similar role.

In return, we will offer you a supportive workplace environment, competitive salary, This post requires the candidate to be flexible and dedicated to the hospitality profession.

If you feel you are suitable for our Duty Manager position, please apply now.

Please note, applicants will only be accepted who are currently living and working in the UK.