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Receptionist in Dingwall at Bespoke Hotels

Date Posted: 1/9/2019

Job Snapshot

Job Description

Receptionist
Dingwall
Competitive Salary

We currently have an exciting opportunity to join the team as a Receptionist at Tulloch Castle Hotel

The Receptionist Role:

As a Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service, to ensure total guest satisfaction.

Duties will include:


  • Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures. 
  • Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
  • Professionally and competently operates the telephone system in line with both operating and Company Standards.
  • Understanding the business and keeping up to date with hotel’s sales selling strategy and letting policy and promotions.

Requirements for the Receptionist Role:

The ideal candidate would posses outstanding communication and organisation skills and have the ability to prioritise tasks. At least one years experience in a similar position is essential.

The ideal candidate would be both resourceful, efficient, and with an outstanding eye for detail.

Benefits:

At Bespoke Hotels, our people are our biggest asset. We focus on their engagement and individual development, working with their natural strengths and supporting their education from a commercial perspective. Pathways are created so our people know the direction their careers will head. Great hospitality can only be delivered by a happy engaged team, so this is at the heart of our culture.

As such, we are able to offer a competitive salary, ample scope for further training and personal development, as well as discounted hotel stays for you, your family and friends.

More about us:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

If you feel you are suitable for our Receptionist position, please apply now.

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